Privacy Policy
The English version of this document is the authoritative text. Translations are provided for reference only.
This Privacy Policy explains what information Aimeterly ("we", "us") collects when your organization uses the service, how we use it, and the choices your organization has. Aimeterly is a managed service that gives organizations visibility into how their teams use Claude Code.
1. Information we collect
When Claude Code in your organization is configured to send telemetry to Aimeterly, we receive usage telemetry. This includes user identifiers contained in the telemetry — such as the user's email address and user ID — along with the model used, session identifiers, the team or department attributes you set (including custom attributes provided via OTEL_RESOURCE_ATTRIBUTES), and usage and cost metrics such as token counts. The email address is personal information; we use it to identify users on your organization's dashboards.
2. Content capture
By default, Claude Code does not send the body of prompts, responses, or tool input and output; these are redacted. If, and only if, your organization enables content capture, we record the corresponding content as your organization's data. There are four categories, and each is off by default until your organization opts in:
- Prompt text — the body of prompts developers send.
- Response text — the text of Claude Code's responses.
- Tool details — information such as file paths and executed commands.
- Tool input and output content — file edit contents and similar.
Each captured content item is truncated at approximately 60KB. Enabling any of these categories, notifying employees, and obtaining any consent required in your jurisdiction are the responsibility of your organization.
3. How we use information
We use the information we receive solely to provide the service — to display usage, cost, and audit information on the dashboards of the organization the data belongs to. We do not use personal information contained in telemetry for any purpose other than providing the service. We do not sell it, and we do not use it to train machine-learning models.
4. Data retention and deletion
We retain data according to your organization's plan: 30 days on the Free plan and 365 days on the Pro plan. Data older than your plan's retention period is deleted. When an administrator requests deletion of an organization, we delete that organization's telemetry data and account information within 30 days.
5. Subprocessors
We rely on a small number of subprocessors to operate the service: Stripe for payment processing (Stripe stores card information; we do not), Resend for transactional email, and Cloudflare for hosting and infrastructure.
6. Your organization's responsibilities
Your organization decides what data it sends. Deciding whether to enable content capture, notifying the individuals affected, and obtaining any required consent are your organization's responsibility.
7. Contact
For privacy questions or requests, contact us at info@starcross.co.jp.